faqs

Frequently asked questions

Planning your stay? We’ve got answers.

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General Information

  • What is The Garden Hotel & Resort, and how does it relate to Royal Beach Palace?
  • Where is The Garden Hotel & Resort located?
  • What is the closest airport?
  • How far is the nearest beach?
  • Does The Garden Hotel & Resort offer transportation to the beach or local areas?
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Hotel Amenities

  • How can I rent a complimentary eBike?
  • Do you offer electric EV car chargers?
  • What amenities are in each guest room?
  • How many pools does The Garden Hotel & Resort have? Are they heated?
  • Are pets allowed at The Garden Hotel & Resort?
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Dining

  • What dining options are available at The Garden Hotel & Resort?
  • What are the hours of operation for the restaurant and café?
  • What are the hours for the pool bar?
  • Is breakfast included with my stay?
  • Do you offer room service?
  • Are there vegetarian, vegan, or gluten-free options available at the restaurant?
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Reservations & Policies

  • Will my reservation made under Royal Beach Palace still be honored?
  • What are the check in and check out times?
  • What is the minimum age to check in?
  • Is early check in available?
  • Is late check out available?
  • What is the cancellation policy?
  • Can I modify my reservation?
  • Do you require a security deposit?
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OUR TRANSFORMATION

  • What changes were made during the rebranding?
  • Why was the hotel rebranded?
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Adults only FAQs

  • What are the adults-only buildings at The Garden Hotel?
  • Who can stay in the adults-only accommodations?
  • What amenities are available in the adults-only areas?
  • Can guests in the adults-only buildings access other areas of the hotel areas?
  • How do I book a room in the adults-only section?
  • Are there additional charges for the adults-only building?
  • Can guests with children visit the adults-only building?
  • What should I know about the atmosphere in the adults-only area?